15% off ALL ORDERS! Code: ICONIC

FAQ

What is your return and exchange policy?

  • Doesn't fit? No problem! Returns are accepted. Please review our Return Policy

How much do shipping and returns cost?

  • Free shipping on all orders over $50. $7.95 for standard 5-7 day shipping within the contiguous United States.

    How long will it take to receive my order?

  • 1-2 days to leave our facility plus the transit time on the shipping your choose. 

How do I track my order?

  • Check your inbox for a shipping confirmation email that has your tracking number on it. You can also sign in to your account. Once you have signed in, you will be able to view your order information, order status, and tracking information.

International Shipments?

  • We do not offer international shipping at this time. All shipping rates are for the contiguous United States. 

What if I didn't get any confirmation emails from Iconic Fashion?

  • You should receive an email after you place an order and you will receive another email with tracking information once your order has shipped. 

  • You might also check your spam folder.

  • You may confirm that your order has been processed by signing in to your account. Once you have signed in, you will be able to view your order information, order status, and tracking information.

How can I change or cancel my order?

  • Once your order has been placed, you have 1 hour to cancel. If past 1 hour, we are unable to cancel as it might have already been shipped.

Is it safe to use my credit card with Iconic Fashion?

  • Iconic Fashion takes precautions to protect your credit card information. Our website uses 128-bit Secure Socket Layer (SSL) encryption software on pages where customers enter personal information such as their name, address, and credit card information. While on a page using SSL, you may notice a lock or key icon on the bottom status bar of your browser window. This icon indicates that SSL encryption is active.


Will Iconic Fashion charge sales tax on my purchase?

  • Sales tax will only be charged to residents living in California, all other locations will be exempt from taxes.

Can I combine discount codes?

  • Discount codes cannot be combined. One discount code per transaction.

Can I use discount codes on sale items? 

  • No, sale items are already discounted. Unless otherwise specified. 

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